Articles Management

• Articles’ Visibility Control
• Formatting Knowledge Base Articles
• How To Add Images/Videos To The Knowledge Base Article
• Write, Format And Publish Articles To Your Knowledge Base

See all articles

Billing and Payments

• Managing your Knowledge Base subscription
• Updating An Invoice

See all articles

General

• Adding Knowledge Base Widget To LiveChat
• Frequently Asked Questions
• Using the Insights section
• What's Knowledge Base?

See all articles

Help Center

• Adding LiveChat to your Help Center
• Customize Articles appearance in Chat Widget
• Publishing And Disabling Help Center
• Setting Up And Customizing Help Center
• Setting up Custom Domain for Help Center

See all articles

Internal Widget

• AI-suggestions best practices
• Using AI-suggestions
• Using Quick Replies to handle your chats faster

See all articles